swr091 Privacy Policy

swr091 is the data controller responsible for the personal information collected through the swr091 platform at swr091.com. As data controller, swr091 determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and all applicable implementing rules and regulations issued by the National Privacy Commission.

swr091 operates under PAGCOR licensing regulations and is subject to the data protection obligations applicable to PAGCOR-licensed online gaming operators in the Republic of the Philippines. All data processing activities conducted by swr091 are carried out within the framework of these regulatory requirements.

swr091 collects the following categories of personal data from registered players and platform visitors:

Identity Data:

• Full legal name as it appears on a government-issued ID
• Date of birth (for age verification — players must be 21 or older)
• Nationality and country of residence
• Government-issued ID number (e.g., PhilSys ID, passport, driver's license, SSS/GSIS ID)
• Photograph or selfie submitted for KYC verification purposes

Contact Data:

• Email address
• Mobile phone number (Philippine mobile numbers accepted: Globe, Smart, DITO)
• Residential address, including barangay, city/municipality, province, and ZIP code

Financial Data:

• GCash or PayMaya mobile wallet number
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks) for withdrawal processing
• Partial card details (last four digits and card type) for Visa/Mastercard transactions
• Transaction history, including deposit amounts, withdrawal amounts, and dates

Technical Data:

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser type
• Session duration, login timestamps, and platform activity logs
• Cookie identifiers and similar tracking technologies (see Section 7)

Gaming Data:

• Game history, bet amounts, win/loss records, and session data
• Bonus and promotion usage history
• Responsible gaming settings, including deposit limits and self-exclusion status

Communications Data:

• Records of your communications with swr091 customer support, including live chat transcripts and email correspondence
• Survey responses and feedback submitted through the platform

swr091 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in a promotion.
• Automated collection: Technical data collected automatically when you access the swr091 platform, including through cookies, web beacons, and server logs. See Section 7 for details on our cookie practices.
• Third-party sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance service providers; payment transaction data from GCash, PayMaya, and banking partners.
• Regulatory sources: Information received from PAGCOR or other Philippine regulatory authorities in connection with licensing compliance or investigations.

swr091 does not collect sensitive personal information (as defined under the Data Privacy Act) beyond what is strictly necessary for identity verification and regulatory compliance purposes. Where sensitive personal information is collected, explicit consent is obtained.

swr091 uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your swr091 account, including processing your registration, verifying your identity, and managing your account settings.
• Transaction processing: To process deposits, withdraw als, and record all financial transactions on your account in compliance with PAGCOR and AML requirements.
• KYC & compliance: To verify your age (21+), identity, and source of funds as required by PAGCOR licensing conditions and Republic Act No. 9160 (Anti-Money Laundering Act).
• Fraud prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct on the swr091 platform.
• Responsible gaming: To monitor gaming behavior, enforce deposit limits and self-exclusion requests, and identify players who may be at risk of problem gambling.
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided consent or where we have a legitimate interest. You may opt out at any time.
• Platform improvement: To analyze usage patterns, conduct research, and improve the features and performance of the swr091 platform.
• Legal obligations: To comply with applicable Philippine laws, PAGCOR directives, NPC requirements, and court orders.

swr091 processes your personal data on the following legal bases under the Philippine Data Privacy Act:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your swr091 account, process transactions, and deliver platform services.
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, the Anti-Money Laundering Act, the Data Privacy Act, and other applicable Philippine laws.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics, where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where your explicit consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of prior processing.

swr091 does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard — to process deposits and withdrawals on your account.
• KYC and identity verification providers: Third-party service providers engaged to verify your identity and age in compliance with PAGCOR and AML requirements.
• Fraud and AML screening providers: Compliance technology providers used to screen transactions and player activity against sanctions lists and fraud databases.
• IT and platform service providers: Cloud hosting, cybersecurity, and platform infrastructure providers who process data on our behalf under strict data processing agreements.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies, where disclosure is required by law or regulatory directive.
• Law enforcement: Philippine law enforcement agencies, where disclosure is required by a valid court order or legal process.

All third-party service providers engaged by swr091 are required to process personal data only in accordance with our instructions and to implement appropriate technical and organizational security measures. swr091 does not permit third-party service providers to use your data for their own purposes.

swr091 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyze usage patterns. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the platform to function. These include session authentication cookies and security tokens. These cannot be disabled without affecting platform functionality.
• Functional cookies: Used to remember your preferences, such as language settings and responsible gaming configurations, to provide a more personalized experience.
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the swr091 platform, helping us identify areas for improvement. These are only set with your consent.
• Marketing cookies: Used to deliver relevant promotional content within the swr091 platform. These are only set with your explicit consent and can be withdrawn at any time through your account settings.

You can manage your cookie preferences through your browser settings or through the cookie preference center available within the swr091 platform. Please note that disabling strictly necessary cookies may impair your ability to use certain platform features, including the swr091 login function.

swr091 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and swr091 servers.
• AES-256 encryption for sensitive data stored at rest, including financial data and government ID information.
• Multi-factor authentication (MFA) options for player accounts to prevent unauthorized access.
• Role-based access controls limiting swr091 staff access to personal data on a strict need-to-know basis.
• Regular penetration testing and vulnerability assessments conducted by independent cybersecurity specialists.
• 24/7 security monitoring and intrusion detection systems.
• Secure data centers with physical access controls and environmental safeguards.

While swr091 takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your swr091 account credentials. If you suspect unauthorized access to your account, contact our support team immediately at [email protected].

swr091 retains personal data for the following periods, after which data is securely deleted or anonymized:

• Account and identity data: Retained for a minimum of five (5) years following account closure, as required by PAGCOR licensing conditions and the Anti-Money Laundering Act.
• Transaction and financial data: Retained for a minimum of five (5) years from the date of each transaction, in compliance with AML record-keeping requirements.
• KYC verification documents: Retained for five (5) years following account closure or the completion of the relevant KYC process, whichever is later.
• Customer support communications: Retained for three (3) years from the date of the last communication, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing consent records: Retained for the duration of your account and for three (3) years following account closure, to demonstrate compliance with consent requirements.
• Technical and log data: Retained for twelve (12) months from the date of collection, unless required for longer periods for security investigation purposes.

Where retention beyond these periods is required by a court order, regulatory directive, or ongoing legal proceedings, swr091 will retain the relevant data until the matter is resolved.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by swr091:

• Right to be informed: The right to know what personal data swr091 holds about you, how it is used, and with whom it is shared — as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data swr091 holds about you, along with information about how it is processed.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data held by swr091.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to swr091's legal retention obligations.
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another data controller.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to withdraw consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe swr091 has processed your personal data in violation of the Data Privacy Act.

The swr091 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law governing casino-style online gambling regulated by PAGCOR. swr091 does not knowingly collect personal data from individuals under the age of 21.

If swr091 becomes aware that personal data has been collected from a person under 21 years of age, that account will be immediately suspended, all associated data will be deleted, and any deposits will be returned to the originating payment method. If you believe a minor has registered on the swr091 platform, please contact us immediately at [email protected].

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms. swr091 supports the responsible gaming initiatives of PAGCOR aimed at protecting vulnerable individuals, including minors.

In certain circumstances, swr091 may transfer your personal data to service providers or infrastructure partners located outside the Republic of the Philippines — for example, cloud hosting providers or international KYC verification services. Where such transfers occur, swr091 ensures that appropriate safeguards are in place to protect your data, including:

• Contractual clauses requiring the recipient to apply data protection standards equivalent to those required under the Philippine Data Privacy Act.
• Transfers only to countries or organizations that the National Privacy Commission has recognized as providing an adequate level of data protection.
• Where required, obtaining your explicit consent prior to any cross-border transfer of sensitive personal information.

swr091 will not transfer your personal data to jurisdictions that do not provide adequate data protection safeguards without first obtaining your consent or ensuring that appropriate contractual protections are in place.

swr091 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. Where changes are material, swr091 will notify registered players via email or a prominent notice on the platform at least fourteen (14) days before the changes take effect.

The effective date at the top of this document indicates when the current version of the Privacy Policy came into force. Your continued use of the swr091 platform following the effective date of any revised Privacy Policy constitutes your acknowledgment of the changes. We encourage you to review this page periodically to stay informed about how swr091 protects your data.

If you have any questions, concerns, or requests relating to this Privacy Policy or swr091's data processing practices, please contact our Data Protection Officer using the details below. Our support team is available 24 hours a day, 7 days a week to assist players from Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines.

If you are not satisfied with swr091's response to your data rights request or privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. The NPC is the independent regulatory body responsible for enforcing the Data Privacy Act and can be reached through their official government channels.